Privacy Policy

1. Introduction & Scope

ROI On Property ("we", "our", or "the Platform") operates the property portal and PropTech SaaS ecosystem accessible at https://roionproperty.com. This Privacy Policy outlines our standards for collecting, processing, storing, and protecting personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 and applicable real estate regulatory frameworks.

2. Information We Collect

We collect information to provide high-performance property marketing, verified advisory connections, and deal CRM utilities:

• Broker & Agency Profiles: Name, agency trade name, state RERA registration number, corporate email address, direct phone number, operating cities, and career experience.
• Property Inquiries & Callbacks: Name, contact email, phone number, budget range, and preferred micro-markets submitted via inquiry forms or WhatsApp desks.
• Listing Data: Architectural details, guide prices, floor plans, photographs, and title documentation submitted for moderation.
• Technical & Session Data: IP address, device telemetry, browser type, and navigation logs used to prevent fraud and ensure platform integrity.

3. Purpose of Processing

Your data is processed strictly for the following purposes:

• Verifying real estate broker licensing and ensuring RERA regulatory compliance.
• Routing client inquiries directly to the authorized listing broker without intermediary friction.
• Powering the internal Lead CRM pipeline, activity logging, and Smart Property Matcher for authorized agents.
• Generating automated, white-labeled A4 investment dossiers and brochures.
• Securing user accounts against unauthorized access, account takeovers, and fraudulent listings.

4. Data Security & Confidentiality

We implement enterprise-grade security controls including HTTPS (TLS 1.3), encrypted database sessions, rate-limited login endpoints, cryptographic token signing, and strict role-based access control (RBAC). Only authenticated advisors can view lead records originating from their property mandates.

5. User Rights & Data Rectification

In accordance with applicable law, you have the right to review, update, or request the deletion of your personal account information and property listings. You may update your profile details directly from the Advisor Dashboard or contact our Data Grievance Desk.

6. Contact & Grievance Officer

For inquiries, compliance verifications, or data requests regarding this Privacy Policy, please contact: